TAT launches “Thailand Traveller Voice” online survey platform

The Tourism Authority of Thailand (TAT) recently launched the “Thailand Traveller Voice” online survey platform that encourages tourists to provide feedback and recommendations on issues affecting tourist destinations, attractions and establishments, especially on safety, hygiene, and general travel services.

Mr. Yuthasak Supasorn, TAT Governor, said, “The Thailand Traveller Voice online platform formed part of the TAT’s strategy to utilise technology to develop a smart data system that can better support tourism development and serve the needs of tourists to help move Thailand forward.”

Available in English and Thai, the www.thailandtravellervoice.com platform is open for information and feedback from tourists on the sanitary standards under the Amazing Thailand Safety and Health Administration (SHA), the safety standards, and various aspects of tourism products and services.

Tourists can give comments, criticisms, or complaints on their experiences at any travel service providers in terms of quality, services, prices, information and assistance, and others. They are encouraged to provide details in writing accompanied by images or video clips, if any. They can also choose to omit personal information or provide for contactable customer support.

Tourists can also help review the Amazing Thailand SHA standards at certified establishments and services as well as events and festivals. Using the SHA ID, if any, for reference, they can fill out a questionnaire and series of rating based on a five-point scale on sanitary standards, staff hygiene, distancing measures, and any other concerns, accompanying by images or video clips, if any. The information will be submitted to the Amazing Thailand SHA Safety Standards Audit Committee.

In addition, tourists can give recommendations on the Thai tourism industry. The insights and suggestions will be shared with the respective organisations for tourism development and best approaches to benefit all stakeholders in every possible dimension.

Mr. Yuthasak added, “The Thailand Traveller Voice project is intended to build confidence and provide peace of mind to all tourists when travelling around the country.”

TAT is inviting travel service providers in Thailand to be a part of the Thailand Traveller Voice platform to allow for an open two-way dialogue. This will result in a large amount of aggregate data available, which can be used as part of the country’s sustainable tourism development.

Read more: https://www.tatnews.org/2021/01/tat-launches-thailand-traveller-voice-online-survey-platform/?fbclid=IwAR3-kquNoqYASy9AEsXwz8BLBzyKzl0V6dCKc0HPxEZ47Uo-k1ocs8MXlUU

TAT & Locanation launch ‘ASQ Paradise’ hotel bookings platform

The Tourism Authority of Thailand (TAT) and Thailand-based Locanation Company Limited today jointly launch the newly-developed asq.locanation.com website under the ‘ASQ Paradise’ project to provide arriving foreign visitors with world-class information regarding standards for quarantine and control at Alternative State Quarantine (ASQ) hotels located around Thailand.

TAT Deputy Governor for Tourism Products and Business, Ms. Thapanee Kiatphaibool, said, “TAT’s collaboration for the ‘ASQ Paradise’ project emphasises the strength of Thailand’s tourism infrastructure even as the country is in the grip of the global pandemic crisis. TAT sees an opportunity during this crisis to show other aspects of our tourism potential to the world. Not only do we retain our outstanding hospitality and travel services, but also the highest possible standards for pandemic control and quarantine.”

The asq.locanation.com website, available in English and Chinese languages, provides a 360-degree pre-entry quarantine service platform that offers services ranging from room reservations to information related to individual travel to Thailand and other services.

Currently, the website features 107 participating ASQ hotels in Thailand, offering quarantine packages ranging from 27,000 Baht to 220,000 Baht for the two-week period at hotels in the three to five-star range. All hotels join the platform are required to pass rigid standards set by the Ministry of Public Health.

Mr. Pepe Arunanondchai, Founder of Locanation Company Limited, said, “Both domestic and international tourists can use the asq.locanation.com website to fully meet their needs. This will pave the way for the launch of the Locanation’s official online travel agent business.”

Locanation is one of the companies that received a TAT Travel Tech Startup Season 2 Award under the Innovative Tourism Promotion category. It was recognised for using innovation to create platforms that addressed quarantine ‘Pain Points’ in terms of access to information for tourists who want to visit Thailand.

Locanation is also working with The Central Group of Companies, The Mall Group, King Power International Group and Total Access Communication Public Company Limited (DTAC) to provide online shopping services to asq.locanation.com website’s users. In addition, through collaboration with Dhipaya Insurance Public Company Limited, the company is looking to add a wide variety of insurance and health insurance packages to suit the needs of individual travellers.

The asq.locanation.com website will be promoted by TAT via its 29 overseas offices, as well as through a partnership with the ASQ Club Thailand. The Club has been initiated to provide information on alternative state quarantine facilities.

Mr. Prin Pathanatham, ASQ Club Thailand’s President, said, “Previously, tourist information about quarantine facilities in Thailand was very scattered. With the launch of the asq.locanation.com website, the ASQ Club Thailand believes that it will definitely prove to be an asset for overseas tourists, local entrepreneurs, or foreigners working in Thailand who want to research everything themselves and book directly with participating ASQ hotels.”

TAT is also creating activities to support the ASQ Paradise Project by offering special online shopping opportunities for quarantined tourists. The tourists will also receive an exclusive ‘Happy DIY Set’ with premium products from five Thai tourism communities around the country with delivery co-ordinated by the ASQ Club Thailand.

TAT will also launch an official LINE account in Chinese and English languages to provide information and reply to questions to quarantined tourists.

For more information on the ASQ Paradise Project and ASQ hotels located around Thailand, visit https://asq.locanation.com/.

Source: https://www.tatnews.org/2020/12/tat-locanation-launch-asq-paradise-hotel-bookings-platform/

TAT promotes “Single Journey’ routes encouraging single Thais to travel domestically

The Tourism Authority of Thailand (TAT) together with Thai Smile Airways, leading online travel and lifestyle platform Drive Digital, and application Tinder have launched a collection of new ‘Single Journey’ tours around Thailand specifically designed for the single traveller.

TAT Governor, Mr. Yuthasak Supasorn, said, “The ongoing COVID-19 pandemic has changed travel behaviour and necessitates that we think ‘out-of-the-box’. The ‘Single Travel Route’ targets solo travellers who prefer to travel alone to various destinations in Thailand.”

TAT is preparing nine Single Journey tour routes at destinations around Thailand, including Mae Hong Son, Chiang Mai – Chiang Rai, Lop Buri – Saraburi, Si Sa Ket – Ubon Ratchathani, Udon Thani – Loei, Chumphon – Surat Thani, Phuket, Ayutthaya, and Bangkok.

To help launch the new Single Journey tour product, TAT and its partners are organising three pilot tours for interested single travellers.

The first trip will take place on 20 December, 2020, and is free-of-charge to join with space available for up to 100 single Thai travellers. Organised together with Grand Pearl Cruise, this is a cruise along Bangkok’s famous Chao Phraya River taking in nine temples and hosted by renowned fortune teller and Feng Shui expert Chang-Tosaporn Sritula, who will share tips on how to pay homage to Buddha and ask for blessings. The full-day trip includes a cruise dinner.

The second trip is on 9 January, 2021, with seats for 50 single Thais at 222 Baht per person. This is being organised with Love Andaman and involves a beachside party concert at Ko Kai in Phuket.

The third trip is on 23 January, 2021, for up to 50 single Thais and priced at 555 Baht per person, and is an exclusive train tour in cooperation with the State Railway of Thailand to Pa Sak Jolasid Dam in Lop Buri with a meal at the Dam included.

Singles interested to join any of the three pilot trips can make bookings from 15 December, 2020, onwards.

For more information on Single Journey routes from TAT and partners, please go to the official LINE @singlejourney account, www.tourismthailand.org or www.sneaksdeal.com/singlejourney