Destination Mekong and Siem Reap Tourism Club Successfully Co-hosted the first Destination Siem Reap Networking Day

28 March 2023, Phnom Penh, Cambodia

Destination Mekong and Siem Reap Tourism Club joined hands to host the first Destination Siem Reap networking event dedicated to sustainable and smart tourism.  

On 25 March 2023, Destination Mekong (DM) and Siem Reap Tourism Club (STC) co-hosted their first Destination Siem Reap networking day under the theme ‘Together Smarter Stronger’.   

Designed as a creative and interactive event, Destination Siem Reap was primarily dedicated to the community of professionals in travel, tourism, hospitality and related sectors, especially existing and potential members/partners of DM and STC. It mainly aimed to promote business collaborations and public-private partnerships and help generate tourism income and job opportunities in Siem Reap, Cambodia, and more widely in the Greater Mekong Sub-region.  

Destination Mekong and Siem Reap Tourism Club also intended to facilitate a dynamic and inclusive platform to share stories, experiences, and good practices while giving a voice to those too often excluded from mainstream conversations.  

Destination Siem Reap took place under the auspices of the Ministry of Tourism of the Kingdom of Cambodia and was sponsored by AZ Group as key partner, and Sathapana Bank. This local networking day was the first joint action of DM and STC, giving life to the Memorandum of Understanding (MoU) they had signed during the 2022 Destination Mekong Summit in Phnom Penh, Cambodia.  

The Destination Siem Reap program’s main part occurred in the morning at Memoire Angkor Palace. It started with a multiplayer networking breakfast in the garden followed by a workshop featuring two sessions on 1. Promoting Siem Reap as a Sustainable Tourism Destination, and 2. Promoting Siem Reap as a Smart Tourism Destination.    

After opening remarks by Catherine Germier-Hamel, CEO of Destination Mekong and Philip Kao, President of Siem Reap Tourism Club, Mr Sieng Neak, Deputy Director-General of the Tourism Development and International Cooperation Department of the Cambodian Ministry of Tourism, gave congratulatory remarks. Mr Erkan Bilal, Managing Director of AZ Group, then gave a speech before the signing of the MoU between Destination Mekong and AZ Group. Through this MoU, both parties expressed their will to ‘align their visions and core values and enter into a strategic collaboration towards promoting travel, ECO-Tourism, sustainable projects and hospitality of Mekong Region at local, regional & global levels and in other related fields’. 

During the two morning sessions, ten speakers from a variety of backgrounds shared their positive experiences and inspiring stories to stimulate sustainable tourism recovery and resilience in Siem Reap. Ms. Katrine Solhaug, Owner and General Manager of Babel Guesthouse, explained how her business succeeded in surviving the COVID pandemic. She also raised concerns over noise pollution issues in Siem Reap and insisted that the support of the public sector was crucial to solving them. Ms. Sophany Mao, Director of Spoons Cambodia Organization, which provides hospitality training to disadvantaged young Cambodians, mentioned the difficulty of securing funds to train enough students in spite of many applications. 

Other speakers were (by alphabetical order):  

  • Clemy Balasoto, Founder & CEO of The Better Cambodia, who introduced the latest trends in e-marketing and how Siem Reap business can be prepared;  
  • Ty Chea, Head of Sales, Urban Living Solutions, who shared his love for Siem Reap and encouraged all to join the ‘We Love Siem Reap Campaign’;  
  • Jean-Pierre Gagnon, DCEO of Sathapana Bank, spoke about the key role of FINTECH as an important mechanism to support sustainable tourism development and briefly presented the cutting-edge services offered by Sathapana bank;  
  • Vannak Hang, General Manager of Angkor Green Gardens by Dara, talked about the property as a smart and eco-friendly accommodation;  
  • Nicolas Hatz, Tourism Development Expert at GIZ ICONE, highlighted the findings of a recent GIZ study on travel trends and travellers’ profiles in Siem Reap, urging all local operators to take advantage of it,  
  • Philippe Kao, President of STC, stressed the importance of working together and actions over words, as well as addressing labour shortage with a training project initiated by STC through funding from the Cambodian Ministry of Finance;  
  • and Torsten Munther, Managing Director of Fair Trade Village who stressed the necessity to include older people in the local tourism workforce and especially when t comes to handicrafts, so that they can also get a sustainable income and participate in community development and empowerment efforts.  

The workshop was attended by 120 representatives from the public and private sectors, including high-level officials from the Ministry of Tourism, travel operators and agents, accommodation and travel experience providers, tourism-related social enterprises, investors, developers, representatives of the academia, international development organisations and NGOs, consultants, media representatives, etc.   

In the afternoon, participants were offered the opportunity to join a two-hour cycling tour co-organized by LoLei Travel and EHT Paul Dubrule and visit handicraft workshops. This dense networking day ended with an evening party at Spoons Restaurant and Café, where guests celebrated the WWF Earth Hour 2023 with candlelight to raise awareness about the importance of saving energy.  

One of the highlights of the event was Destination Mekong’s signature cocktail, Mekong Morning, which was served to the panellists of the workshop and to all guests at the evening party.   

Philip Kao, President of STC, stressed that ‘we all know that a dream without action is a fantasy and cannot be true! That’s the reason why we are here!’  

Catherine Germier-Hamel, CEO of DM, mentioned that ‘to achieve tourism recovery and resilience, building trust and strong connections is crucial. Through our networking events and together with our partners, we are willing to help the industry regain confidence and bet on cooperation rather than competition. She added that it was vital to transform intentions and ambitions into concrete actions.  

(picture by Sam OL, Siem Reap Tourism Club)

 —ENDS

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Tourism guru detained in Myanmar

Myanmar’s military junta arrested prominent travel executive and champion of responsible tourism, Myo Min Daw, in the early hours of 23 September.

Reports suggest he was charged under the penal code section 505a that restricts freedom of speech and participation in democracy demonstrations. Reliable sources fear he may have been initially taken to a notorious detention centre where detainees suffer abuse and torture. It is now very likely he is in custody at Yangon’s Insein prison, equally notorious for its inhumane conditions, abuse of inmates and mental and physical torture.

Details are sketchy as both Myo Min Zaw’s Facebook and Twitter accounts closed or were deactivated after he was arrested at his Yangon residence in the presence of his wife and son. 

Reliable sources that keep a check on the situation in Myanmar noted the official news media focuses on the Ministry of Hotels and Tourism’s bold assertions that it will reopen tourist destinations to kick start economic recovery. At the same time, the military regime blames all the country’s ills on the Covid-19 pandemic. But the reality on the ground differs dramatically as the military regime is carrying out arrests and putting tourism entrepreneurs behind bars.

One brave comment* questioned the military regime’s pledge to support inclusive development, saying it was a message for just a “certain group only… while thousands of small tourism businesses struggle to stay afloat. We are facing two storms in Myanmar – Covid and the Coup, the latter being a much bigger one. We have to ask if you can’t provide safety for your own people (including travel industry people), how can you ensure the safety of international visitors.”

Tourism executives, mostly supporters of the Mekong region’s responsible tourism projects in Cambodia, Thailand, Laos and Vietnam, expressed their grave concern over the safety of travel industry executives and staff detained in Myanmar and called for their immediate release. It is understood they are privately contacting top officials in Myanmar’s tourism ministry to ask for more information and assurances on Myo Min Zaw’s safety and welfare as he awaits trial and sentencing in Insein prison.

Independent organisations estimate that more than 8,000 citizens have been detained since the 1 February military coup with more than 1,000 fatalities, mostly victims of military regime attacks on unarmed civilians who were demonstrating for the return of democracy.

Myo Min Zaw is the founder of Inle Canoe Lady and Bagan’s Goat-Keeping Tours, both award-winning innovative travel experiences.

His Inle Lake venture launched in 2017 supports a community of women residents who offer canoe trips through the lake’s Pauk Par village. He called them “Inle Lake’s Gondolas.”

The Inle travel experience features in the Experience Mekong Collection that supports SMEs in the Mekong Region under the auspice of the Mekong Tourism Coordinating Office*. It is among 10 tourism projects in Myanmar that the Mekong Region’s MTCO and its marketing arm, Destination Mekong, showcase for their responsible tourism content.

Myo Min Zaw’s career in tourism spans 20 years, starting as a professional English and Italian speaking tour guide. He later established responsible tourism projects and most recently, he founded the non-government organisation ‘Tourism for All, Myanmar’ community. It supports the creation of essential services in Myanmar’s tourism, such as donating rubbish bins, first-aid kits, community toilets, educational tools and a recycled paper bag campaign.

In early December 2018, his Inle Lake project won the prize for Best Tourism Product for Empowerment at the Myanmar Responsible Tourism Awards presented by the Myanmar Responsible Tourism Institute.

He also participated as a panellist and workshop facilitator at NCCT (National Conference on Community and Tourism) 2019 on responsible tourism and received the Green Microphone Award from Slovenia 2019 (UNWTO affiliated).

*Comments are not attributed as they were given under the strictest conditions of anonymity.

**The Greater Mekong Subregion’s MTCO is funded by the tourism ministries of Cambodia, China, Laos, Myanmar, Thailand and Vietnam and is supported by the Asian Development Bank.

Source: https://www.ttrweekly.com/site/2021/09/tourism-guru-detained-in-myanmar/

UNWTO launches hospitality recruitment platform

Job-seekers are able to create a profile, search for positions that match their experience and skills, and set up job alerts to be informed of the latest opportunities. The platform also helps tourism businesses and organisations to find and recruit the best talent.

All of UNWTO’s 159 member states will be invited to use the Jobs Factory as their national tourism recruitment platform, as will its more than 500 affiliate members, ranging from businesses to universities and think tanks.

Additionally, through the Jobs of the Future Observatory, member states can also monitor current and future skills development to analyse trends. This will allow them to forecast and identify gaps and mismatches and make data-driven decisions.

UNWTO secretary-general Zurab Pololikashvili said: “The pandemic has hit global tourism hard. Up to 120 million jobs are at risk. However, tourism has a long history of adapting and embracing innovation. The Jobs Factory will be a great help to the millions of people who depend on tourism. It connects employers with the very best talent our sector has to offer. And it will help our member states make important decisions based on the latest, trusted data.”

Source: https://www.ttgasia.com/2021/06/18/unwto-launches-hospitality-recruitment-platform/

Nominations for 2021 Mekong Hero open

Former Ministers of Tourism from Thailand and Myanmar to co-chair Selection Committee

Bangkok, February 8, 2021:  The  ‘Mekong Heroes’ program (www.MekongHeroes.com), which was launched in 2020, initiated by the Mekong Tourism Coordinating Office (MTCO) and Destination Mekong, to celebrate passionate individuals in Mekong tourism who work tirelessly behind the scenes to “inspire and influence the direction of our industry, modeling new ways of conceiving and doing tourism better.”  These leaders that have made a significant contribution to developing tourism sustainability in the Mekong Region. These individual might be CEOs or senior government officials, or they might be entrepreneurs or small business owners. What these people have in common is their vision, commitment, dedication, and passion.  Being nominated to be a Mekong Hero is a tremendous honor, and all our Mekong Heroes join the Mekong Heroes Gallery, to inspire others to walk in their footsteps.

Nominations are now open for the 2021 Mekong Hero at: www.MekongHeroes.com and the next Mekong Hero will be announced at the 2nd Virtual Destination Mekong Summit in May 2021. 

According to Jens Thraenhart, Executive Director of the Mekong Tourism Coordinating Office (MTCO): “Achieving a prosperous and sustainable tourism industry is not possible without committed leaders, with special kinds of vision and determination. The Mekong Heroes program is important so the whole industry benefits from their authenticity of vision, purpose, commitment, and determination; maintained over years of hard work. Recognized not only as builders, creators, and innovators, but also as mentors, teachers, and motivators, these individuals have made it their mission to bring out the best in people.”

The first Mekong Hero was announced during the 1st Virtual Destination Mekong Summit on August 25th.  Selected among dozens of nominations, Ms. Potjana Suansri has been selected as the first Mekong Hero. Ms. Potjana Suansri is the founder of the Thailand Community-Based Tourism Institute (CBT-I), and currently is serving as cultural tourism capacity building expert for the UN International Trade Center (ITC) Myanmar Inclusive Tourism project.  Her interview can be watched at the Mekong Heroes Gallery at: https://www.destinationmekong.com/initiatives/mekong-heroes/ms-potjana-suansri/

 

About the Mekong Tourism Coordinating Office:

The Mekong Tourism Coordinating Office (MTCO), located in Bangkok, was set up with funding from the governments of the six Greater Mekong Sub-region (GMS) countries – Cambodia, the People’s Republic of China, Laos, Myanmar, Thailand, and Viet Nam. The MTCO, which operates on annual financial contributions from each GMS country, acts as the secretariat for the GMS Tourism Working Group, comprising of senior officials of the six GMS countries’ National Tourism Organizations, to coordinate and facilitate sustainable tourism development of the GMS, and promotion of the Mekong region as a single travel and tourism destination, in collaboration with the public and private sectors. The MTCO manages its award-winning MekongTourism.org digital platform as a one-stop platform to promote responsible and sustainable tourism in the region, as well as the annual Mekong Tourism Forum, whose hosting is rotated among GMS countries.

Please visit www.MekongTourism.org for more information.

 

About Destination Mekong:

Destination Mekong was created in 2017 to promote the Lancang-Mekong region, comprising of Cambodia, PR China (Provinces of Guangxi and Yunnan), Lao PDR, Myanmar, Thailand and Viet Nam as a single tourism destination to stimulate responsible and sustainable development and investment, and drive inclusive growth. Endorsed by the Mekong Tourism Coordinating Office and aligned with the mandate of the regional collaborative tourism framework of the six-member governments of the Greater Mekong Sub-region, Destination Mekong executes targeted projects and initiatives, including Mekong Moments, Mekong Memories, Mekong Deals, Mekong Mini Movie Festival, Mekong Innovative Start-ups in Tourism (MIST), Experience Mekong Collection, Mekong Heroes, and Mekong Trends, with feedback from the Mekong Tourism Advisory Group (MeTAG) and via public-private partnership investment structure, led by UNWTO Affiliate Member Chameleon Strategies.

More information at: www.DestinationMekong.com

First Mekong Hero announced at Destination Mekong Summit

Founder of Thailand Community-based Tourism Institute honored

Bangkok, July 7, 2020:  The  ‘Mekong Heroes’ is a new program, initiated by the Mekong Tourism Coordinating Office (MTCO) and Destination Mekong, to celebrate colleagues in Mekong tourism who work tirelessly behind the scenes to “inspire and influence the direction of our industry, modeling new ways of conceiving and doing tourism better.”  Two Mekong Heroes will be selected per year, who will join the Mekong Heroes Gallery. We will tell their personal stories to inspire others. Nominations are always open at: https://www.destinationmekong.com/initiatives/mekong-heroes/, and the next Mekong Hero will be announced on February 25th at the Mekong Tourism Forum in Bagan, Myanmar.

According to Jens Thraenhart, Executive Director of the Mekong Tourism Coordinating Office (MTCO): “Achieving a prosperous and sustainable tourism industry is not possible without committed leaders, with special kinds of vision and determination. The Mekong Heroes program is important so the whole industry benefits from their authenticity of vision, purpose, commitment, and determination; maintained over years of hard work. Recognized not only as builders, creators, and innovators, but also as mentors, teachers, and motivators, these individuals have made it their mission to bring out the best in people.”

The first Mekong Hero was announced during the Virtual Destination Mekong Summit on August 25th.

Selected among dozens of nominations and endorsed by chair of the Mekong Heroes Selection Committee HE Mr. Htay Aung, former Minister of Hotels and Tourism of Myanmar, Ms. Potjana Suansri has been selected as the first Mekong Hero. She gave a brief speech via video conferencing, which can be viewed at: https://youtu.be/2Yz_mgjiAi4

Ms. Potjana Suansri is the founder of the Thailand Community-Based Tourism Institute (CBT-I), and currently is serving as cultural tourism capacity building expert for the UN International Trade Center (ITC) Myanmar Inclusive Tourism project.

Khun Potjana, known affectionately as ‘P Noi’ is one of the true pioneers of community based tourism (CBT) in Asia. For over thirty years, Potjana has worked tirelessly alongside community members and other tourism stakeholders, learning how to put greater local community participation and benefits from tourism into practice.

Potjana’s work, as a thought leader and practical field worker started decades before ‘community-based tourism’ and ‘local experiences’ gained mainstream support as a market trend, tourism product and development strategy.

Potjana started her career as a social worker for Plan International, working with urban migrants being evicted from Bangkok’s slums. These experiences convinced her that rural Thais would benefit from better livelihoods opportunities in the countryside; motivating her to find alternatives to migrating to the city for work.

In 1991, at Thailand Volunteer Service (TVS), Potjana started organising rural study tours as a strategy to bring the struggles and successes of rural Thai communities to the attention of Thailand’s urban classes. Potjana supervised recent Thai graduates to work alongside community members as volunteers.

In 1994, based on the positive results which these study tours had brought to the communities, Potjana and her colleagues founded the Responsible, Ecological, Social Tours Project (REST) under TVS. In 2001, ‘REST’ became an independent organisation. REST’s work began to influence national tourism debate, proving that local communities could be actors in tourism development, and tourism could be a development tool. In 2003, Potjana wrote the acclaimed REST CBT Handbook (2003), which was used as a blueprint by rural tourism practitioners around Asia and further afield. REST was co-organiser of the 2002 International Year of Ecotourism Regional Conference in SE Asia and received a World Legacy Award in 2003 from Conservation International and National Geographic Traveler.

In 2006, Potjana directed and developed the Thailand Community-Based Tourism Institute (CBT-I) from an innovative action research project into a legally registered, internationally respected knowledge hub for Community-Based Tourism. CBT-I coordinated the Thai CBT movement, working with civil society to successfully lobby the Thai government to formalize local community participation in, and benefits from, rural tourism at policy level; and engaging tour operators and tourism associations to understand, support and sell CBT.

Since 2014, Potjana has been busy sharing her experience with neighbours in the GMS, as an expert on Capacity Building and Product Development for the ground-breaking United Nations International Trade Center (ITC), NTF Myanmar Inclusive Tourism Project, in Kayah State and Dawei District, Tanintharyi Region, Myanmar.

According to the former governor of the Tourism Authority of Thailand, and regional champion of sustainable tourism, Mr. Pradech Phayakvichien:

“Potjana is a modest, generous person, who is happy to work hard in the background, away from the spotlight. However, the influence of her work and ideas on government, private sector, academic and NGO programs, catalyzing and demonstrating how to drive local benefits into responsible tourism is massive.”

Ms. May Myat Mon Win, Chairperson of the Myanmar Tourism Marketing Association voiced her appreciation of Potjana’s role sharing lessons learned with Myanmar:

“Step by step, Potjana’s work has built the skills, confidence and opportunities of local community members in Thailand, Myanmar, and across the Greater Mekong Subregion to influence and benefit more from local tourism development. Without her contribution, there is no doubt that our region would have far less knowledge about how to do ‘great local experiences with real local benefits’ well. Potjana is truly fitting for recognition and appreciation as the first Mekong Hero.”

To learn more about Potjana’s work, read the in-depth interview at Sustainability Leaders: https://sustainability-leaders.com/potjana-suansri-interview/

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About the Mekong Tourism Coordinating Office:

The Mekong Tourism Coordinating Office (MTCO), located in Bangkok, was set up with funding from the governments of the six Greater Mekong Sub-region (GMS) countries – Cambodia, the People’s Republic of China, Laos, Myanmar, Thailand, and Viet Nam. The MTCO, which operates on annual financial contributions from each GMS country, acts as the secretariat for the GMS Tourism Working Group, comprising of senior officials of the six GMS countries’ National Tourism Organizations, to coordinate and facilitate sustainable tourism development of the GMS, and promotion of the Mekong region as a single travel and tourism destination, in collaboration with the public and private sectors. The MTCO manages its award-winning MekongTourism.org digital platform as a one-stop platform to promote responsible and sustainable tourism in the region, as well as the annual Mekong Tourism Forum, whose hosting is rotated among GMS countries.

Please visit www.MekongTourism.org for more information.

 

About Destination Mekong:

Destination Mekong was created in 2017 to promote the Lancang-Mekong region, comprising of Cambodia, PR China (Provinces of Guangxi and Yunnan), Lao PDR, Myanmar, Thailand and Viet Nam as a single tourism destination to stimulate responsible and sustainable development and investment, and drive inclusive growth. Endorsed by the Mekong Tourism Coordinating Office and aligned with the mandate of the regional collaborative tourism framework of the six-member governments of the Greater Mekong Sub-region, Destination Mekong executes targeted projects and initiatives, including Mekong Moments, Mekong Memories, Mekong Deals, Mekong Mini Movie Festival, Mekong Innovative Start-ups in Tourism (MIST), Experience Mekong Collection, Mekong Heroes, and Mekong Trends, with feedback from the Mekong Tourism Advisory Group (MeTAG) and via public-private partnership investment structure, led by UNWTO Affiliate Member Chameleon Strategies.

More information at: www.DestinationMekong.com